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Water Damage Hackensack NJ Homes Face Neighborhood by Neighborhood

Hackensack packs a tidal river, old combined sewers, pre-war homes and new high-rises into about four square miles. The kind of water trouble you get depends a lot on which part of the city you live in.

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  • Every Part of 07601
46,030Hackensack residents, 2020 Census
64%Households that rent
~52%Homes built before 1970
63Properties on the repeat flood-loss list
01

Hackensack NJ Water Damage From the East Side Riverfront to the Western Brooks

Walk the city from the river westward and the risks change every few blocks. Here's the tour.

01

The East Side Along the Tidal Hackensack River: Foschini Park, Johnson Park, River Street

The Hackensack River forms the city's eastern edge, and it's tidal: water levels rise and fall with the ocean, well upstream of Newark Bay. Foschini Park, Johnson Park and Hackensack River County Park sit on the low ground beside it, and River Street runs just inland. When a heavy rain arrives at high tide, the river and the storm drains feeding it back up, and the streets nearest the water feel it first. If you live on the east side, Hackensack flood cleanup after a big storm is the most likely call you'll ever make. See storm and flood damage.

02

Johnson Avenue and Coles Brook: The City's Repeat Flood Area

The river isn't the only water source. Coles Brook and Van Saun Mill Brook run through the Johnson Avenue area, and small brooks can overflow in a summer cloudburst long before the river rises. The city's 2022 Open Space and Recreation Plan counts 63 Hackensack properties on the federal Repetitive Loss or Severe Repetitive Loss lists, mostly in about 14 acres around Johnson Avenue. Those are homes that have had flood claims again and again.

03

West of the Railroad: Combined Sewers and Basement Backups

West of the rail line, parts of the city still run on combined sewers, where street runoff and household wastewater share one pipe. In a downpour the pipe fills and sewage can come back up basement floor drains. The city's May 2026 notice named the Anderson Street drainage area, including Clay Street, Railroad Avenue, Berdan Place, James Street, Berry Street and Stanley Place, for new pipe and culverts. Until that work reaches your block, Hackensack sewage cleanup calls from these streets tend to follow heavy rain. See sewage cleanup.

04

Prospect Avenue High-Rises and HUMC's Neighborhood

Prospect Avenue, home to Hackensack University Medical Center, is lined with mid-rise and high-rise apartment and condo buildings. Here the ground floor rarely floods. The problem is gravity: a leak in one unit runs down into the ones below. Supers, condo boards and several insurance policies get involved fast. See water damage restoration.

05

Main Street Downtown: New Towers, Below-Grade Garages

Since the city created its Downtown Rehabilitation Zone in 2012, new apartment buildings like Ora at 321 Main Street and the Print House project on the old Bergen Record site have added thousands of units. New buildings have new plumbing, but also sprinkler lines, garages below street level and dozens of units stacked over each other. A single failure can reach many apartments.

06

The Fairmount Section and Other Single-Family Streets

In the Fairmount section and the city's other single-family neighborhoods, the typical house is older, often with a block foundation and a finished basement. The water comes from the ground: seepage at the floor joint, a sump that quits, a musty basement in August. Hackensack basement waterproofing questions come mostly from these streets. See basement waterproofing.

07

Temple Avenue and the July 2026 Flash Flood

On July 27 and 28, 2026, CBS New York reported that Temple Avenue "looked more like a waterway as multiple vehicles got trapped in high waters." It's a reminder that flash flooding can hit streets that aren't next to the river.

02

Hackensack NJ Water Damage Restoration for Renters, Owners and Landlords

About 64 percent of Hackensack households rent, so the first question after a leak is often "whose problem is this?"

  • Renters: call the super or building management first so they can shut off the water, then photograph your unit and belongings. The landlord's policy usually covers the building; your renters policy usually covers your things.
  • Condo owners: your master deed divides the building's common elements from your unit. The full explanation of who pays for a leak from upstairs is on the water damage restoration page.
  • Landlords: fix the source quickly, document every unit separately, and remember that New Jersey's lead-safe law applies to pre-1978 rentals. If repairs disturb old paint, see water damage repair for the rules.
  • Owners of single-family homes: start with the source. A burst pipe, a flooded basement and a sewer backup are three different jobs with three different insurance answers.
03

Hackensack Mold Remediation: Humid Summers, Old Plaster and Tenant Complaints

Local mold searches peak in August, when the city's humid summers push moisture into cool basements, closets and bathrooms. About 15 percent of Hackensack's housing went up before 1939, and those older buildings often have plaster walls, bathrooms without exhaust fans and pipes inside exterior walls. In apartment buildings, mold often starts as a tenant's complaint about a smell. See mold remediation and mold inspection and testing.

Hackensack NJ Mold Removal Before a Sale Closes

New Jersey's seller disclosure form asks directly whether the seller knows of mold (question 9a). Buyers' inspectors often find attic mold anyway, and a job finished before the closing date can save the sale. If you're selling, have it checked early.

04

Which Service Fits What Happened in Your Hackensack Home

05

How Hackensack Relates to the Rest of Bergen County Coverage

Hackensack is the county seat and sits in the middle of the Hackensack River valley, with I-80, Route 4, Route 17 and County Route 503 running through or along it. The Court Street, Midtown and Anderson Street bridges cross the river to Bogota and Teaneck.

The towns that border the city are Bogota 07603, Hasbrouck Heights 07604, Little Ferry 07643, Lodi 07644, Maywood 07607, Paramus 07652, Ridgefield Park 07660, River Edge 07661, South Hackensack 07606, Teaneck 07666 and Teterboro 07608. Nearby town pages: Teaneck, Paramus and Fort Lee. For the rest of the county, see the Bergen County service area.

06

Who Actually Shows Up? What to Ask Before Work Starts in Hackensack

A website can tell you very little about who will actually come to your door. Some companies that advertise in Hackensack dispatch from Union or Middlesex County, or from New York, and some are closed on weekends. Years-in-business claims are easy to add to a website and hard to check. None of that proves poor work, but it's a reason to ask questions.

01

Restoration Companies in Hackensack NJ: Four Questions Before Anyone Starts Work

  1. Where is your crew based?
  2. Will I get a written scope before any work starts?
  3. Will you take moisture readings and show me them each day?
  4. What's your NJ home improvement registration number?
02

How Undercroft Restoration Calls Work

Undercroft Restoration is a referral service. When you call (201) 409-9820, you're connected with an independent, third-party restoration company that serves Hackensack. That company does the work. Undercroft Restoration doesn't do the work, set prices or hold contractor licenses. For how the line works across every service, see the home page.

07

One Night, Two Hackensack Calls: a Prospect Avenue Ceiling and a Basement West of the Tracks

About this example. Undercroft Restoration connects callers with independent companies and doesn't publish their customers' jobs. These are illustrative examples, not records of real jobs, with no real addresses. They're set during a real event: Ida on the night of September 1 to 2, 2021, when Patch reported Hackensack among the Bergen towns hit hardest, with evacuations, widespread basement flooding and power outages across the county.

Call one: a ceiling on Prospect Avenue. Wind drives rain against a high-rise for hours. On an upper floor, water gets in around a window frame and runs down inside the wall. By midnight the unit two floors down has a wet ceiling in the living room. The tenant calls the super, photographs the ceiling, and moves the couch. The crew takes moisture readings in both units, cuts out the wet ceiling drywall, and dries both for three days while the building handles the window.

Call two: a basement west of the tracks. A few blocks away, a two-family house near the Anderson Street drainage area takes dark water up the basement floor drain as the combined sewer fills. The owner stops all water use upstairs and reports it to the city. It's Category 3 sewage, so the crew contains the basement, removes carpet, drywall and insulation, disinfects and dries.

The lesson: in Hackensack, one storm can mean a ceiling job on Prospect Avenue and a sewage job six blocks away.

08

Water or Mold Problem in Hackensack Right Now? Call and Get Connected

Need emergency restoration Hackensack NJ residents can reach any hour? Call (201) 409-9820. Calls answered 24/7. Have your street and what happened ready when you call.

Questions

What Hackensack Residents Ask About Water Damage and Mold

Still have a question?

Calls answered 24/7. Pick the number for your problem, then say your town and what happened.

Is Hackensack in a flood zone?

Parts of it are, mainly near the Hackensack River on the east side and along Coles Brook and Van Saun Mill Brook around Johnson Avenue. Much of the city isn't. Check your exact address on FEMA's Flood Map Service Center.

How often does Hackensack flood, and why?

Major events include Sandy in 2012, Ida in 2021, a river crest in April 2022 and the July 2026 flash flood. The causes are the tidal river, small brooks that rise fast, and combined sewers that fill in heavy rain.

Why does my basement back up with sewage when it rains?

If you're west of the railroad, your area may be on combined sewers, where rainwater and wastewater share one pipe. When it fills, sewage comes back up the lowest drain. A plumber can install a backwater valve.

Who do I call about a sewer problem in the street?

The City of Hackensack at (201) 646-3980. The city handles the main under the street; the lateral from your house is usually yours.

I rent on Prospect Avenue and water is coming from upstairs. What first?

Call the super so they can shut off the water. Photograph your ceiling and belongings, move what you can, stay out from under a sagging ceiling, then call (201) 409-9820.

Do you serve every part of 07601?

Yes. Calls from every part of Hackensack are connected with a company that serves the city.

Who is my water utility in Hackensack?

Veolia North America NJ, through its Hackensack system. Call them about a main break, a meter problem or low pressure.

Does Hackensack require a permit to replace water damaged drywall?

In a one- or two-family home, replacing less than 25 percent of the wall area counts as ordinary maintenance under state rules. For more than that, or in an apartment building, check with the city's construction office.

Can I get help on a Sunday night?

Yes. Calls are answered 24/7, including Sunday nights and holidays.

Is Hackensack mold remediation covered by my landlord?

New Jersey landlords must keep rentals habitable, and serious mold from a leak can fall under that. Report it in writing with photos. This isn't legal advice; talk to a tenant attorney or legal aid about your situation.

Call (201) 409-9820Water, Fire, Mold & Sewage